This Privacy Policy explains how Fitlab (“Fitlab”, “we”, “us”, or “our”) handles information when you use our mobile application and related services (the “Service”). Fitlab is used to view schedules and book classes and packages for a single gym.
1) Information We Collect
A. Profile information (provided by you)
We collect only the profile information you choose to provide, such as:
- Name
- Email address
- Phone number (if provided)
- Basic account/profile details you enter in the app
B. Anonymous device information for debugging
We collect limited anonymous device and app information to help us identify and fix bugs and improve stability, such as:
- Crash reports and diagnostic data
- Device type/model (e.g., iPhone model), operating system version, and app version
- General performance data (e.g., app errors)
This data is used only for debugging and app reliability. We do not use it to track you across apps or websites.
2) Information We Do Not Collect
- We do not collect precise location data.
- We do not collect contacts, photos, microphone, or camera data.
- We do not sell your personal data.
- We do not use personal data for advertising or cross-app tracking.
3) How We Use Your Information
- To create and manage your account/profile.
- To allow you to book and manage classes and packages with the gym.
- To provide support and respond to your requests.
- To diagnose crashes and fix bugs (using anonymous device diagnostics).
4) How We Share Your Information
We do not share your personal information with third parties except:
- Service providers for app operations (e.g., crash reporting/analytics tools) solely to help us debug and maintain the app.
- Legal requirements if we must comply with applicable law or valid legal process.
- With your request/consent, if you ask us to share specific information.
5) Data Retention
We keep your profile information only as long as necessary to provide the Service and for legitimate business purposes (such as account management and support). Anonymous diagnostic data may be retained for a limited period to analyze stability and resolve issues.
6) Your Choices
- Update profile: You may update certain profile details in the app (if available).
- Delete account: You can request account deletion (see “Contact Us”).
7) Security
We use reasonable safeguards designed to protect your information. No system is completely secure, and we cannot guarantee absolute security.
8) Children’s Privacy
Fitlab is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
9) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will update the Effective Date when changes are made.
10) Contact Us
If you have questions or requests about this Privacy Policy, contact us:
- Email: info@linebits.co
- Company/Developer Name: Linebits SARL